Frequently Asked Questions
Frequently Asked Questions
HG Management services most types of properties and specializes in single family, townhome, patio home, condominium, and master planned HOA communities.
We have compiled a list of some of the most frequently asked ones below. If you have questions not listed here please give us a call or send us an email. Our team members will be happy to assist you or point you in the right direction.
What Is A 'Management Company,' What Do They Do, And How Do I Reach Them?
A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online or by phone (303.804.9800).
What is a Homeowner's Association?
A Home Owner’s Association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation.The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
What is the Board of Directors?
What are CC&Rs?
What are Bylaws?
Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership’s voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. To review the Bylaws for your association, please visit the Client Access Portal.
Are there any other rules?
A: Most associations have developed Rules and Regulations as provided for in the CC&Rs and adopted by the Board of Directors.In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For details regarding to your association please visit the Client Access Portal.
If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?
Are Board Meetings open to all residents? If so, where and when are they held?
If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
What is my assessment?
How is the amount of my assessment determined?
Will my assessment go up?
Can my assessments ever go down?
What happens if I don't pay my assessment?